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Please Note: Google Chrome's autoplay policies have changed as of April 2018. This change affects layout previews that contain videos. Please follow the steps below to switch this feature back on in your Google Chrome browser.

1) Open your Google Chrome browser. Copy this URL and paste it in your address bar:

chrome://flags/#autoplay-policy


2) Change the Autoplay policy to ‘No user gesture is required’

3) Save any work and click the 'Relaunch Now' button at the bottom of the page.

Videos should then play automatically when previewed in a new tab.


For support questions or concerns, please submit a Ticket from the Home page. Or call 888.386.4545 or  email helpdesk@engagephd.com

If you are a new customer or have questions, please call our sales team on +1 303 593 1252 and we will be in touch.