We will be performing a server migration from 3/7 at 11AM EST until 3/10 at 12:30AM EST.

All player connectivity will remain active during this migration.

Specific details on whitelisting the new URLs are available here.

Uploading new assets will be disabled during this period.

No action is required to reconnect once the migration is complete.

If your players do see connectivity issues after the migration, please reboot the device and ensure firewall rules aren't blocking anything.

If any issues persist, please reach out to Technical Support.

 
 

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Our Knowledge Base makes it easier to find helpful articles about content management. Check it out by clicking on Support > Knowledge Base.


For support questions or concerns, please submit a Ticket from your network home page. Or call (800) 584-4653 or emailvideosupport@spectrio.com. You can also chat with us directly from the Support Contact page in the Knowledge Base.

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Support:
videosupport@spectrio.com
(800) 584-4653
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