Knowledge Base

Submitting Support Tickets

Tags:   help  support  tickets 


Tickets allow you to reach out with any software related questions or concerns ​The steps below discuss how to create a new Ticket from the Home page in the software. 


Click on the 'Create New' button
Please provide a Title and indicate which Layout or Player you are working with (if applicable). 
A callback number is required to submit a Ticket. 
The 'Add Note' button will allow you to add any notes and attached photos or other documents that may help our support team: 

Click 'Save' to save your note, then 'Save' to save and submit the Ticket.